If your MDS digital display is not operating as expected, this guide will help you identify and resolve common power and startup issues.
Before proceeding, please ensure that the device is using the original Lenovo power adapter and remains plugged into AC power at all times. Using non-genuine adapters or incorrect power sources may cause the screen to malfunction or fail to start correctly.
This guide includes solutions for:
The display repeatedly showing the Lenovo logo or turning on and off.
The display not turning on when connected to power.
Follow the step-by-step instructions in the attached guide to troubleshoot your device. ***LINK TO GUIDE OR DOC**
Device connected by USB
It is important that digital displays are connected using the original Lenovo power adapter only and are not connecting via an alternative plug or USB. Alternative plugs & USB may temporarily power the device but not to the required changing level and they can result in issues with the device and voiding warranty.
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